Pharmacy Information and Medicine

The Pharmaceutical Department at Samitivej Hospital provide services 24 hours a day. These services include quality checks prior to providing prescriptions, medication preparation, and patient consultation regarding proper use of medications. As we are JCI accredited hospitals, our patients can be confident in the standards we provide in terms of efficiency, accuracy and safety.

Outpatient services

Once our outpatients have been seen by a doctor or have completed their treatment process and paid for their services, they may proceed to receive their prescriptions, prescribed by their doctor via our secure computer system. Patients can visit their closest pharmacy counter or, in cases where patients have visited multiple doctors on the same day, they may receive their medication at the counter nearest their final appointment in order to accelerate the process and reduce waiting times.

Inpatient services

Inpatients can make payment and receive their prescription medications from the comfort of their room. The hospital will send members of staff from the finance and nursing departments to provide these services, as well as to clarify usage or dosage instructions to ensure the utmost comfort, convenience and safety for our patients.

In addition to hospital-based services, Samitivej now offers home drug delivery for outpatients.

For patients not wishing to wait for their prescription, or for those who have attended a teleconsultation via the Samitivej Virtual Hospital, Samitivej now offers home drug delivery. This can be set up as follows:

1. Make payment after your consultation, or call us to order your medication.
2. Inform the hospital of the address to which you would like your medication delivered.
3. Medication will be delivered to your home by one of Samitivej’s trusted delivery partners (patients are able to track the progress of their delivery at all times).
4. Medication consultation services will be provided by one of our pharmacists after the medication arrives.

Terms of service

• Available daily 08:00 AM – 08:00 PM. Orders placed outside these hours will be processed the following day.
• Medications will be delivered within 1-2 working days within Bangkok and other provinces. This service is free and there is no minimum spend required (today through December 31, 2020).
• Delivery of opiates, psychotropic medications, emergency drugs, high-alert drugs, intravenous medications, drugs that require refrigeration and chemotherapy drugs is not permitted.